The licence is the small part of the bill. Add the implementation hours, the team time and the quarter of output the agent was bought to produce and did not.
Integration, prompt work, data plumbing, review cycles.
3 months
sunk into an agent you stopped using
unused contract
your team's time
Opportunity cost not included. The pipeline, tickets or throughput you did not get is usually the larger number.
You commit, then you learn. That is why buyers now refuse anything past twelve months. It is not dissatisfaction, it is the only rational response to being unable to verify before signing.
Outcome escrow flips the order. The contract value sits in escrow. We define the success criterion with you before work starts, measure every run against it, and release payment on verified outcomes. If the agent does not deliver, the money does not move.
Insurers already price this risk. Lloyd's coverholders write AI performance warranties with limits up to $25M per occurrence. What is missing is the measurement layer that makes it cheap and continuous.
3% of contract value
We define the success criterion, hold the contract in escrow, and release on verified outcomes only.
Got it. We'll be in touch within 24h to scope the success criterion.